We have high standards鈥攁nd we stick to them
When you need expert attention for your home's plumbing, HVAC or attic insulation, you want to know that the job will be done right the first time. All employees undergo background checks and drug tests. With ARS/Rescue Rooter, you can rest assured that all of our services come complete with our worry-free Exceptional Service Guarantee.*
In addition to treating you and your property with respect鈥攃alling before we arrive, using shoe covers and drop cloths as needed鈥攚e guarantee that you'll be satisfied with our work, as set out in a written estimate you approve before we start. If you're dissatisfied for any reason, we'll make every effort to meet your expectations. It's that simple.
Schedule Your Guaranteed Service Today!
How Our Exceptional Service Guarantee Works
1. Pre-Visit Preparation
Appointment Confirmation: We'll call you 24 hours before arrival with your technician's name and a 30-minute arrival window.
Safety & Identification: Every ARS/Rescue Rooter technician is background-checked, drug-tested, drives a branded vehicle, and arrives in full uniform.
Estimate Review: We prepare a detailed, written estimate that outlines parts, labor, and any optional upgrades鈥攕o you know exactly what to expect, with zero surprises.
2. On-Site Protocol
Home Protection: We respect your space. That means shoe covers at every entry, drop cloths under work areas, and careful handling of furniture or belongings.
Transparent Walk-Through: Once on-site, your technician will review the written estimate line-by-line, answer any questions, and only begin work once you give the green light.
Real-Time Updates: If we uncover an unexpected issue鈥攍ike a hidden leak or worn component鈥攚e'll pause, share photos and options, and get your approval before proceeding.
3. High Quality or Your Money Back
Quality Inspection: When the job's complete, your technician conducts a comprehensive checklist鈥攅verything from safety valves to system performance鈥攖o ensure every detail meets our high standards.
One-Year Worry-Free Coverage: Should any covered issue arise within one year of the invoice date, just let us know. We'll either make it right on the spot or cheerfully refund 100% of your money.
This step-by-step process guarantees that your home鈥攁nd your peace of mind鈥攕tay protected from the very first click to long after we've left.
Schedule Your Guaranteed Service Today!
What Our Customers Say
猸愨瓙猸愨瓙猸�
Incredibly thorough. We worked with Joshua. We'd gotten quotes from disreputable plumbers prior to meeting Josh. He spent nearly 4 hours with us going through every aspect of the work that needed to be done, the work that could wait, the work that was critical. He was kind, courteous, always respectful. He never pushed or tried to sell us on a service or product. A close analogy would be getting your news from a truly unbiased news source :). He gave us the facts, helped us stay within a budget, and even worked with his manager to see what discounts were available to us. The work is guaranteed and it's wonderful to know you have a specific person you can go to down the line of trouble arises. Arian Khaefi
猸愨瓙猸愨瓙猸�
Ruben from ARS / Rescue Rooter helped unclog our kitchen sink on Easter Sunday. Our appointment was delayed because Ruben's previous appointment took longer than expected, and so he arrived in the early evening. He was polite, extremely pleasant, and it turns out that his family was patiently waiting for him at a local park until he finished with our service. He made the necessary repairs, cleaned up so the kitchen floor looked as good as new, and happily notified us that our service was covered under warranty since ARS had done some work previously on our kitchen drains. Ruben proves that it's not only possible to work hard and be efficient, but to do so with a smile and genuine friendliness that's harder and harder to find in customer service roles these days. David Balfour